Return Policy
Returns within 14 days
If you're not completely happy with your purchase, you can return it within 14 days of receiving it.
What can be returned
To be eligible for a return, items must be:
- unused and unworn, in resellable condition
- in their original packaging, with any tags attached
Pre-order items can be returned on the same terms once they've been delivered.
What can't be returned
- Sale items
- Gift cards
How to return an item
- Email tharshana@tharshana.com within 14 days of delivery with your order number and the items you'd like to return.
- Once we confirm, ship the items to our US address:
Tharshana
900 Chapel Street, Apt 503RG
New Haven, CT 06510
United States
Return shipping is at your own cost and risk, so we recommend a tracked service. We can't refund an item until we've received it.
Refunds
We'll refund the item price to your original payment method within 14 days of receiving your return. Original shipping charges aren't refunded.
Damaged or incorrect items
If your item arrives damaged or isn't what you ordered, email us within 48 hours of delivery with photos and we'll make it right at no cost to you.
Canceling an order
You can cancel an order any time before it ships. Pre-orders can be canceled within 24 hours of ordering. See our Pre Order Policy.
Questions?
Email tharshana@tharshana.com.